data protection
Data protection
Protecting your privacy is very important to us. Below you will find detailed information about how customer data is handled.
Collection and processing of customer data
In principle, a customer can visit our website without providing personal data. If the customer wants to shop, subscribe to our newsletter or use certain functions of our website, personal data will be collected. We will automatically store and process this data, but will not pass it on to third parties.
Data entry
In order for the customer to be able to order in the online store and for us to process their order, we need the following customer data: first name, last name, email address, street, postal code, city, telephone number, date of birth (if the customer provides it), user name and password. Immediately after registration, the customer will receive their access data by email. We need your email address and telephone number to contact the customer if you have any questions or information related to the order. Street, postal code and city are crucial for shipping.
Use and disclosure of your information
We use the customer data provided exclusively to fulfill the contract and in strict accordance with the legal regulations. For this purpose, your data may be passed on to other companies, e.g. the post office. These companies may only use customer data to process orders and not for any other purposes and are contractually obliged to comply with the statutory data protection regulations.
However, in the event of a legal regulation, an official order or an official investigation, we are legally obliged to make the relevant data available to the authority.
Maximum duration of permissible data retention
The data may be stored until the end of the third year after the last contact with the customer.
Unsubscribe Newsletter
If you sign up for our newsletter, we will use the data you have requested or separately provided to send you our email newsletter on a regular basis in accordance with your consent. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided in the newsletter.
Use of cookies
We use cookies to make visiting our website more attractive and to enable the use of certain functions. These are small text files that are stored on your computer.
The cookies remain on the consumer's computer and allow us to recognize the computer in question on the next visit (long-term cookies). These cookies are used to store the visitor's individual selections (e.g. the items placed in a shopping cart) so that they can then be returned to their original state when the respective website is accessed again. We use cookies to create non-personalized statistics. The cookies generated have an expiration time of a maximum of 3 months.
The customer can set the browser to inform him about the setting of cookies, can decide whether to accept them on a case-by-case basis or can generally exclude the acceptance of cookies. If you do not accept cookies, the functionality of our website may be limited. In the browser's help menu you will find a description of how to set the standard browsers accordingly and how to accept or reject cookies.
In order to use our shopping cart, cookies must be allowed. If the customer does not want to accept cookies, he can also order by email.
Every time a file is requested in the shop, access data is saved. The data saved in this way is evaluated exclusively for statistical purposes. We cannot pass this on to third parties, not even in extracts.
Right to information
The customer has the right to release information about their stored data and, where applicable, the right to correct, block or delete this data if this is legally possible.
Web analysis with Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc. ( www.google.de ). Google (Universal) Analytics uses methods that enable analysis of your use of the website, such as so-called "cookies", text files that are stored on your computers. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
You can prevent Google from collecting the data generated by the cookie about your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout? hl=de
As an alternative to the browser plug-in, you can click this LINK to prevent Google Analytics from recording data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to reload the link.
Web analysis with PIWIK
This website uses Piwik, an open source web analytics tool ( http://de.piwik.org ), to collect and store data for marketing and optimization purposes. Usage profiles can be created from this data under a pseudonym. Cookies may be used. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. Cookies enable the Internet browser to be recognized. The data collected with Piwik is not used to personally identify the visitor to this website without the separate consent of the data subject and is not combined with personal data about the owner of the pseudonym.
You can object to the collection and storage of data for the purpose of web analysis at any time with future effect by writing to us at info@trendaria.at .
Use of Facebook social plugins
Our website uses so-called social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plugin from Facebook" or "Facebook Social Plugin". You can find an overview of the Facebook plugins and their appearance here: https://developers.facebook.com/docs/plugins)
When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transferred from Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transferred from your browser directly to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can track your visit to our website on your Facebook profile
directly. If you interact with the plugins, e.g. by clicking the "Like" button or leaving a comment, this information is also transferred directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. The purpose and scope of data collection and the further processing and use of the data by Facebook as well as your associated rights and setting options for protecting your privacy can be found in Facebook's data protection information: http://www.facebook.com/policy.php
If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plug-ins from loading with add-ons for your browser, e.g. with the "Facebook Blocker" ( http://webgraph.com/resources/face)
Contact option
If you have any questions about the collection, processing or use of your personal data, if you would like information, correction, blocking or deletion of data, or if you would like to revoke your consent or object to a specific use of data, please contact info@trendaria.at